About Us
Custom Aire has been keeping homes and businesses across Bucks, Montgomery, and Philadelphia Counties comfortable for three generations.
From a Small Heating Shop to a Full-Service Contractor
Custom Aire opened its doors in 1969 as a small heating shop in Bensalem. Three generations later, we’re a full-service HVAC contractor with 24 employees and roughly 15,000 customers across Bucks County, Montgomery County, and Philadelphia County. We’re still veteran and family-owned, and we still run the business the way it started: honest pricing, quality work, and accountability on every job.
Grew Steady, Stayed Local
We expanded from heating into full residential and commercial HVAC, then added indoor air quality and duct cleaning, all based on what customers actually needed.
Veteran Values, Every Job
Our owner served in the armed forces, and his father served before him. That background shows up in how we operate: on time, done right, and backed after we leave.
Family-Owned in a Corporate Market
We’re a third-generation, family-owned Bensalem business in a market where that’s becoming harder to find.
Areas We Serve
From our shop in Bensalem, we serve homes and businesses across Bucks County, Montgomery County, and Philadelphia County.
Discover What Our Customers Say About Our Work
Posted on Google George NeedhamTrustindex verifies that the original source of the review is Google. On time efficient maintenance service. And friendlyPosted on Google Michele McMonagleTrustindex verifies that the original source of the review is Google. Jonah, the technician was very prompt and friendly. He did a great job of diagnosing the problem and resolving it. We recommend him and his company highly!Posted on Google Amoy DacostaTrustindex verifies that the original source of the review is Google. Very honest and very helpful. My issue was resolved and I’m happy with the service.Posted on Google Lisa AltmanTrustindex verifies that the original source of the review is Google. I've been a longtime customer of Custom Aire and have been pleased for the most part with my service. The costs are higher than I wish but I do feel the service is honest and reliable. I especially like my frequent tech, Brandon Arnold who is personable, helpful and always seems to go the extra mile. You feel like he really likes what he does. I was also quite pleased with Derrick who serviced my HVAC a year ago. So, keep it up Custom Aire! It is now 4/15/25 and I am adding on to the last review. Brandon was just at my house for maintenance and as has been the case with each of his visits, it has been a pleasure to work with him. He is honest and exudes sincerity. Brandon is personable and interesting and a great family man. I trust him implicitly. He thoroughly reviews my HVAC system and is neat and organized. Update on 4/26. Just had my maintenance with Brandon. Always enjoy his visits and his hard work. Derrick was very responsive this year in getting me filters. I appreciated it. Will be having some additionally needed work next month.Posted on Google Melissa GreblunasTrustindex verifies that the original source of the review is Google. I had a new HVAC system placed by this company on 2/25-2/26/2019 and their work was top notch. The estimator arrived as scheduled and listened to my issues with my old system. Taking all things into consideration, he recommended a larger unit. They worked with me in regards to my budget and installed the unit without any issues. The technicians were friendly, professional, and respectful of my home. I appreciate the 100% satisfaction guarantee. I also get a free maintenance check up in a year. System is running great! Highly recommend this company! Update: i have had Custom Aire HVAC maintenance since 2019(when they installed a new unit into my townhome), And I’ve opted to use their maintenance program as I moved into a new home. Technicians have always been professional , and prompt. I appreciate the text when they are en route to my home. Would recommend this company to anyone!Posted on Google Norman MarcusTrustindex verifies that the original source of the review is Google. always good servicePosted on Google Marie Royals-HoofnagleTrustindex verifies that the original source of the review is Google. Custom Aire has always provided good service. Tyree J. was professional, courteous, and informative while he worked on our system. Definitely recommend them!Posted on Google Damian HammeTrustindex verifies that the original source of the review is Google. The technician was courteous and worked quickly.Posted on Google Thomas ReddingtonTrustindex verifies that the original source of the review is Google. Zack did a great job. He was on time. He was curtious. He was thorough. We appreciated how he kept us informed and respected our home. If Zack is on the job, we will buy more services.
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