625+
Customer Reviews
24-7 Emergency Service in Pennsylvania
Custom Aire has been a family-owned HVAC contractor in Bensalem since 1969, when it was founded by a U.S. military veteran with a simple approach: do honest work at a fair price. Three generations later, that same standard drives every job we take on. We install, repair, and maintain heating, cooling, and indoor air quality systems for homeowners and businesses across Bucks County — and we back our work with warranties most contractors won’t offer.
From a no-heat emergency at 2 a.m. to a planned system replacement, we treat your home like our own. Our NATE-certified techs handle furnaces, AC, boilers, ductless, water heaters, humidifiers, and air quality systems. New installations come with a 10-year parts and labor warranty, and every repair is backed by our 1-year no-breakdown guarantee.
Whether you’re replacing an aging system or outfitting a new build, we’ll size and install the right equipment for your home. Every installation comes with our 10-year parts and labor warranty.
From no-heat emergencies to strange noises and weak airflow, our NATE-certified techs diagnose and fix the problem fast. Every repair is backed by our 1-year no-breakdown guarantee.
Routine tune-ups keep your system running efficiently, catch small problems before they become expensive ones, and help extend the life of your equipment.
We install and service whole-home air purifiers, filtration systems, and ventilation solutions that help your family breathe cleaner, healthier air year-round.
Dust, allergens, and debris build up in your ductwork over time and recirculate through your home every time the system runs. Our professional cleaning restores airflow and improves the air your family breathes.
Don’t just take our word for it. With over 580 five-star reviews, our customers consistently point to the same things: honest communication, reliable technicians, and work that holds up long after the job is done.
625+
Customer Reviews
Posted on Google George NeedhamTrustindex verifies that the original source of the review is Google. On time efficient maintenance service. And friendlyPosted on Google Michele McMonagleTrustindex verifies that the original source of the review is Google. Jonah, the technician was very prompt and friendly. He did a great job of diagnosing the problem and resolving it. We recommend him and his company highly!Posted on Google Amoy DacostaTrustindex verifies that the original source of the review is Google. Very honest and very helpful. My issue was resolved and I’m happy with the service.Posted on Google Lisa AltmanTrustindex verifies that the original source of the review is Google. I've been a longtime customer of Custom Aire and have been pleased for the most part with my service. The costs are higher than I wish but I do feel the service is honest and reliable. I especially like my frequent tech, Brandon Arnold who is personable, helpful and always seems to go the extra mile. You feel like he really likes what he does. I was also quite pleased with Derrick who serviced my HVAC a year ago. So, keep it up Custom Aire! It is now 4/15/25 and I am adding on to the last review. Brandon was just at my house for maintenance and as has been the case with each of his visits, it has been a pleasure to work with him. He is honest and exudes sincerity. Brandon is personable and interesting and a great family man. I trust him implicitly. He thoroughly reviews my HVAC system and is neat and organized. Update on 4/26. Just had my maintenance with Brandon. Always enjoy his visits and his hard work. Derrick was very responsive this year in getting me filters. I appreciated it. Will be having some additionally needed work next month.Posted on Google Melissa GreblunasTrustindex verifies that the original source of the review is Google. I had a new HVAC system placed by this company on 2/25-2/26/2019 and their work was top notch. The estimator arrived as scheduled and listened to my issues with my old system. Taking all things into consideration, he recommended a larger unit. They worked with me in regards to my budget and installed the unit without any issues. The technicians were friendly, professional, and respectful of my home. I appreciate the 100% satisfaction guarantee. I also get a free maintenance check up in a year. System is running great! Highly recommend this company! Update: i have had Custom Aire HVAC maintenance since 2019(when they installed a new unit into my townhome), And I’ve opted to use their maintenance program as I moved into a new home. Technicians have always been professional , and prompt. I appreciate the text when they are en route to my home. Would recommend this company to anyone!Posted on Google Norman MarcusTrustindex verifies that the original source of the review is Google. always good servicePosted on Google Marie Royals-HoofnagleTrustindex verifies that the original source of the review is Google. Custom Aire has always provided good service. Tyree J. was professional, courteous, and informative while he worked on our system. Definitely recommend them!Posted on Google Damian HammeTrustindex verifies that the original source of the review is Google. The technician was courteous and worked quickly.Posted on Google Thomas ReddingtonTrustindex verifies that the original source of the review is Google. Zack did a great job. He was on time. He was curtious. He was thorough. We appreciated how he kept us informed and respected our home. If Zack is on the job, we will buy more services.
We’re one of the very few HVAC contractors in the Bensalem area still family-owned and operated through three generations.
Veteran and Family-Owned Since 1969
10-Year Parts & Labor Warranty on Installations
1-Year No Breakdown Guarantee
24/7/365 Emergency Service
In-House Sheet Metal Shop
NATE-Certified Technicians
Tuneup cost credited toward repairs if your system breaks down this season after one tuneup. New Customers only. Present at time of service. Cannot combine with other offers. Offer valid during regular business hours; after-hours rates may apply. One per household. Expires 7/31/2026.
Present coupon at time of service. Cannot Combine with other offers. Offer valid during regular business hours; after-hours rates may apply. Call for details. Expires 7/31/2026.
Present coupon at time of service. Cannot combine with other offers. Expires 7/31/2026.
Present coupon at time of service. Cannot combine with other offers. Expires 7/31/2026.
From a no-heat emergency at 2 a.m. to a planned system replacement, we treat your home like our own. Our NATE-certified techs handle furnaces, AC, boilers, ductless, water heaters, humidifiers, and air quality systems, all backed by our 10-year parts and labor warranty and 1-year no-breakdown guarantee on repairs.
We design and install commercial HVAC systems built to handle the demands of your building, from single-unit offices to multi-tenant properties across Bucks and Montgomery Counties.
When your system goes down, your tenants and employees feel it. Our techs respond fast with 24/7 emergency service and get your building back to comfortable as quickly as possible.
Scheduled maintenance keeps your commercial systems running reliably, reduces unexpected downtime, and helps you avoid costly emergency repairs during peak season.
We’ve got financing options for all services that we complete in Bucks, Philadelphia, and Montgomery County.
From our shop in Bensalem, we serve Bucks County, Montgomery County, and Philadelphia County. Whether you’re in a single-family home or managing a commercial portfolio, we’re nearby and ready to help.
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