In order to make your place of business inviting, it’s important to maintain a comfortable temperature throughout the colder and warmer months. Yet if your environment consistently seems hotter or colder than desired, the problem could lie with your commercial thermostat. Below, Custom Aire identifies a few common issues that might be keeping your thermostat from delivering proper performance.

Things to Rule Out

Before calling for repair, it’s important to understand who is using the thermostat. Be sure that:

  • There are no other companies in your workspace with access to a thermostat on the same heating or cooling grid.
  • Employees are not constantly changing the thermostat before the temperature has a chance to catch up.
  • Your thermostat has a locking mechanism that restricts access to the controls.

In many cases, a simple restriction of thermostat access may resolve your heating and cooling issues. If not, there are several other possible solutions.

Causes of Thermostat Malfunctioning

In many cases, you may find that the problem is in the placement of your thermostat. If the thermostat lies in direct sunlight, the temperature may be artificially inflated, causing excessive cooling during the summer and too little heat in the winter. The same holds true for thermostats placed in drafty locations or cold pockets. To remedy this, ensure that the thermostat is installed close to the return in an area unaffected by light, doors, windows and other spots that allow heat transfer.

There are also several thermostat issues that can be quickly resolved with minimal intervention. If the display has stopped working or is flashing, replace the batteries and ensure that any hard-wired power supply is functioning correctly. You can also open the thermostat’s cover and remove any dust and dirt with compressed air. These particles may infiltrate the unit’s sensitive components, preventing them from working.

Finally, the issue may lie with the mechanicals of the thermostat itself. Faulty wiring, bad sensors and broken transformers can all result in a lack of communication between your thermostat and HVAC system. In these cases, it’s best to call a commercial HVAC professional to accurately diagnose the problem and perform the necessary repairs.

Call Custom Aire Today

If a broken thermostat is making your place of business less comfortable, contact Custom Aire today. Their NATE Certified techs can get to the root of the problem and provide repairs or replacement, ensuring that your office, retail space or other commercial environment is welcoming to employees and visitors alike.