Customer Satisfaction Survey
About You... Name First* Last Address* City/State/Zip City* State* Zip* Telephone* E-mail Address* If you would like to refer a friend to us, please enter their contact information below. Full Name Telephone E-Mail Address: Purpose of Visit... Which of the following best describes the purpose of your dealer's visit: Sales/Installation Service/Repair Dealer Information... Dealer Name: Custom Aire Air Conditioning, Heating & Duct Clean Telephone Number: 215-638-1800 HVAC ID #: 004024 Technician Use Only... Tech #: Job ID: Your Experience... 1=Very Dissatisfied - 10=Very Satisfied + 1 2 3 4 5 6 7 8 9 10 Promptness of dealer personnel Professional appearance (personnel/vehicles/etc.) Kept my home neat and clean Would you call us again for future service needs? Sales representative took time to understand my needs Installer left home clean and orderly after installation Service explained in detail Price and value Completed the work in a timely manner Resolved any issues to my satisfaction Overall Satisfaction 1=Definitely Would Not- 10=Definitely Would + 1 2 3 4 5 6 7 8 9 10 How likely would you be to recommend Carrier products to a friend or colleague? How likely are you to recommend this dealer to a friend or colleague? Are you interested in a service and/or a maintenance agreement? Yes No Already have Where did you hear about us? Radio Yellow Pages Internet Friends and Family Installers Truck Newspaper TelevisionFlyers Magazine Other Please share any additional comments or describe in your own words your overall experience (for example, what you thought the dealer did exceptionally well, or what could have been better).
About You...
Purpose of Visit...
Which of the following best describes the purpose of your dealer's visit:
Sales/Installation
Service/Repair
Dealer Information...
Custom Aire Air Conditioning, Heating & Duct Clean
215-638-1800
004024
Technician Use Only...
Your Experience...
Promptness of dealer personnel
Professional appearance (personnel/vehicles/etc.)
Kept my home neat and clean
Would you call us again for future service needs?
Sales representative took time to understand my needs
Installer left home clean and orderly after installation
Service explained in detail
Price and value
Completed the work in a timely manner
Resolved any issues to my satisfaction
Overall Satisfaction
How likely would you be to recommend Carrier products to a friend or colleague?
How likely are you to recommend this dealer to a friend or colleague?
Are you interested in a service and/or a maintenance agreement?
Yes
No
Already have
Where did you hear about us?
Radio Yellow Pages Internet Friends and Family Installers Truck Newspaper TelevisionFlyers Magazine Other
Please share any additional comments or describe in your own words your overall experience (for example, what you thought the dealer did exceptionally well, or what could have been better).
TESTIMONIAL
